How to Fix Eufy Camera Offline Issue?

The Eufy camera shows offline status in the app, which creates frustration for users who depend on the camera to provide home security protection. The problem occurs because of WiFi connectivity issues combined with power outages, outdated firmware and wrong settings. The problem can be resolved through a series of basic troubleshooting methods.

Check Your Internet Connection

The Eufy camera offline because users experience weak WiFi signals which create unstable Internet connections.

• Restart your WiFi router.
• Make sure your camera operates within the router's optimal range.
• People should stay away from areas which contain heavy wall materials and working electronic devices because these places create reception problems.
• Your phone should connect to the same WiFi network so you can perform a speed test.

The router should be moved closer, or a WiFi extender should be installed if the current signal exists at weak strength.

Verify Power Supply

The camera should receive sufficient power for operation.

• The battery should be checked to determine whether it has reached full charge.
• For wired models, ensure the cable is securely connected.
• The device lets users observe its power status through LED lights.

When the battery dies, the Eufy camera automatically goes into offline mode.

Restart and Reconnect the Camera

A reboot of the system can fix most technical problems.

• The camera needs to be turned off completely.
• Wait for 30–60 seconds.
• Switch the device back on.
• The app should be opened to examine the device status.

The app allows you to repeat the Eufy setup process in order to establish device connectivity.

Reset the Camera

If the issue continues, you may need to reset Eufy camera settings.

• Press and hold the reset button for 10–15 seconds.
• The user needs to wait until they hear the voice prompt or see the LED light.
• The app requires users to complete the Eufy setup process.

Resetting the device to factory settings will fix most streaming issues that keep happening.

Conclusion

The Eufy camera offline issue occurs because users experience WiFi issues, together with power interruptions and equipment malfunctions. The problem can be solved through Internet testing and power verification, combined with device restarting and Eufy system resetting.