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The Hidden Cost of Efficiency: Why Underwriter Productivity Metrics Miss the Real Story
In the American insurance market, carriers obsess over combined ratios, loss trends, catastrophe exposure, and customer experience scores. Executives review dashboards filled with policy issuance rates, quote-to-bind ratios, and cycle times. Yet even the most sophisticated organizations tracking underwriter productivity metrics are often missing one of the most significant sources of operational drag: shadow work. Follow this link https://www.simplesolve.com/blog/the-silent-risk-in-core-insurance-systemsThe Hidden Cost of Efficiency: Why Underwriter Productivity Metrics Miss the Real Story In the American insurance market, carriers obsess over combined ratios, loss trends, catastrophe exposure, and customer experience scores. Executives review dashboards filled with policy issuance rates, quote-to-bind ratios, and cycle times. Yet even the most sophisticated organizations tracking underwriter productivity metrics are often missing one of the most significant sources of operational drag: shadow work. Follow this link https://www.simplesolve.com/blog/the-silent-risk-in-core-insurance-systems0 Comments ·0 Shares ·1 Views ·0 Reviews -
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